Refund policy

At Ruhani Chai, we maintain strict quality standards and ensure that every product is freshly packed and handled with care. Due to the consumable and perishable nature of tea products, we do not accept returns or offer refunds once an order has been delivered.

However, customer satisfaction remains important to us. If your order arrives damaged, incorrect, or compromised in any way, please contact us within 48 hours of delivery with photos and details. We will review the issue and provide a suitable resolution where applicable.

By placing an order with us, you acknowledge and agree to this no-refund policy. We appreciate your understanding and support.